Refund policy

Granola Girl Return & Refund Policy

We want you to be happy with your purchase. If you are not completely satisfied, please review our return and refund policy below:

1. Returns

  • Taste Satisfaction Guarantee: If you are not satisfied with the taste of our products, you may return them within 30 days of purchase.

  • Eligibility: Unopened products are also eligible for return within 30 days of purchase.

  • How to Start a Return: Contact us at support@thegranolagirl.ca with your order number to initiate a return.

2. Refunds

  • Process: Once we receive your return, we will inspect the items and notify you of the approval status.

  • Refund Method: Approved refunds will be issued to your original payment method.

3. Exclusions

  • Non-Returnable Items: Used or damaged products cannot be returned unless due to taste dissatisfaction.

  • Final Sale Items: Sale items are final sale.

4. Return Shipping

  • Responsibility: Customers are responsible for return shipping costs unless the return is due to our error.

Contact Us

If you have any questions about returns or refunds, please contact us at support@thegranolagirl.ca

Thank you for choosing Granola Girl!